Precision Hearing & Cognitive Care
Maximize hearing aid performance and support cognitive function with our comprehensive multi-year service plans
Overview
GoToHearing's Premium Service Plan offers a comprehensive, multi-year program designed to maximize hearing aid performance, improve speech understanding, and support cognitive function using the latest cognitive technologies. Through scheduled visits combining advanced professional evaluations, device optimization, and adaptive programming, patients experience consistent improvements in word discrimination and memory recall, both in simple and complex listening environments.
Supported Brands & Premium Models
Patient Visit Schedule
Initial Fitting (Day 0)
- Video otoscopy and ear canal inspection
- Baseline pure tone audiometry and speech testing
- Cognitive baseline testing using Cognivue
- Hearing aid fitting & programming with Real-Ear Measurement (REM)
- Firmware/software update check
- Patient education on device use and care
2 Weeks Post-Fitting
- Data logging review to evaluate daily usage
- ERA chip memory recall adaptations
- Repeat speech and cognitive assessments
- Video otoscopy to monitor ear health
6 Weeks Post-Fitting
- Tympanometry to assess middle ear status
- REM verification and programming adjustments
- Hearing aid cleaning and part replacements
- Cognivue cognitive screening
Every 3 Months (Quarterly)
- Hearing aid cleaning, wax guard/dome replacement
- Review data logging and optimize adaptive algorithms
- REM verification and fine-tuning
- Firmware and software updates
- Annual receiver replacement during yearly visit
- Comprehensive hearing evaluation
Annual Comprehensive Review
- Review of 12 months of data and adaptive performance
- Thorough hardware inspection and full parts replacement
- Firmware upgrades installation
- Counseling for refit or upgrade options
Detailed Service Components
Video Otoscopy
High-resolution ear canal and tympanic membrane imaging for health monitoring
Tympanometry
Objective assessment of middle ear function
Pure Tone & Speech Audiometry
Comprehensive hearing evaluation including speech discrimination
Cognitive Testing with Cognivue
Computerized assessment focusing on memory, attention, and executive functions
Physical Maintenance
Replacement of wax guards, domes, microphone covers, and deep cleaning
Annual Receiver Replacement
Proactive replacement to maintain high-fidelity sound quality
Additional Care Components
- Data logging review and analysis
- ERA chip adaptive learning optimization
- Real-Ear Measurement (REM) verification
- Firmware and software updates
Cognitive screenings and wellness assessments are for baseline tracking and educational purposes only; they do not replace formal medical or neurological diagnoses.
Year-Over-Year Patient Benefits*
Expected improvements with consistent premium care
Averages based on aggregate clinical data utilizing calibrated verification and consistent device wear-time. Individual patient results vary based on baseline audiometric thresholds, cognitive screening scores, and acoustic configuration.
Multi-Year Plan Options
Choose the plan that fits your long-term hearing care needs
3-Year Plan
3 years
- Full quarterly professional and technical care
- Part replacements included
- REM verification visits
- Firmware updates
- Cognitive testing with Cognivue
- 3-year manufacturer's warranty + loss/theft/damage coverage ($400 supplemental deductible)
5-Year Plan
5 years
- Everything in 3-Year Plan
- Extends full service by 2 years
- Cost savings over separate renewals
- Priority scheduling
- Advanced troubleshooting support
7-Year Plan
7 years
- Everything in 5-Year Plan
- Extended care through device lifecycle
- Priority scheduling guaranteed
- Best overall value
- Peace of mind for long-term care
Enrollment Information
- Automatically enrolled in 3-Year Plan with device purchase
- Upgrade to 5-Year Plan for $550
- Upgrade to 7-Year Plan for $1,250
Ready to Experience Premium Care?
Schedule your comprehensive hearing evaluation and learn more about our premium service plans